The Kettell Windows vision
We’re on a mission!
We bring Leicestershire homes to life by fitting beautiful windows and doors.
We do that by committing to six key principles:
- Love for Local
We are, quite simply, true to our word. We are committed to delivering what we say we will – without exception.
We are transparent and honest in how we deal with our customers and choose suppliers who embrace the same ethos. We want all customers to have peace of mind that they have made the right choice in partnering with Kettell, and that they will highly recommend us.
Quality products. Quality fit. Quality service.
We are a second-generation family business, with an unshakeable commitment to doing things better, not bigger.
Our expertly designed high-quality windows and doors bring life to luxurious living spaces. You could say we’re on a mission to banish bad doors from the Leicester area!
Our family values in care and service are channelled into every step of our customer journey.
We are passionate about creating a truly wonderful customer experience – with expertise, decades of knowledge, and a good dose of common sense at its heart.
We have built up excellent relationships with our customers, and are always on the end of the phone to offer advice.
Learn more about the Kettell customer journey What Happens When You Place Your Order With Kettell Windows | Kettell Windows
Love for Local
We are proud to serve our local community and to do business on our Leicestershire doorstep.
We live and breathe a ‘support local’ approach, whether that be our focus on wonderful local customers, employing in-house teams, or working with British suppliers and key trade partners.
Our vans are always out and about in the local area; come say hello!
We never forget that our design team and fitters are working in your home.
You can be assured that our installation team will be courteous, professional and kind at all times, and will do their best to keep noise and inconvenience to a minimum.
Our team works to incredibly high standards. We guarantee a quality service by dedicating the time needed, even if it means going over the original timescale suggested.
We lead the field in knowledge, service, and quality.
More than that, we lead by example in everything we do. We work hard to create a culture that is supportive, and we are known for “mucking in” to ensure our customers’ expectations are always met and often exceeded. We are always open to new ideas and views from our team, and embrace new approaches with quiet determination.